Take The First Step To Life-Long Nutrition With Black Hawk Grain-Free Puppy. This Chicken Free Recipe Is Made With Selected Seasonal Ocean Fish And Is Packed With Essential Vitamins And Nutrients To Support Puppy’S Growth And Development.Grain Free Puppy Is A Grain Free Recipe Using Australian-Grown Sweet Potato, Potato And Tapioca And Is Rich In Omega-3 Fatty Acids, Which May Assist Puppies’ Brain Development, Skin Wellbeing And Soft Shiny Coat. It Contains All The Real And Nutritious Ingredients That Growing Puppies Need, And Nothing They Don’T, Making It A Great Choice For Balanced, Delicious And Digestible Nutrition. •Wholesome, Balanced And Nutritious Real Food•Made With Wild Caught Ocean Fish, A Highly Digestible Protein Source, Rich In Omega-3 Fatty Acids•Chicken-Free Recipe•Grain Free – Ideal For Pets With Sensitive Dietary Needs•Made With Emu Oil Which Is Rich In Omega 3, 6 And 9 Fatty Acids Which May Help Skin, Coat And Joints•Nutrient Dense Recipe Supplemented With Fruits And Vegetables To Support Immunity And Digestive Health•100% Australian Made•No Artificial Colours Or Preservatives – Just 100% Real Goodness•Suitable For Small To Medium Breed Puppies•Transition To Black Hawk Grain Free Adult From 12 Months Of Age
Our policy accepts returns for up to 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We cannot offer refunds or exchanged on foods, treats or any consumable items that are opened due to strict health policies. Please make sure you select carefully and double check your order before
At Bella & Bear we have a friendly customer service team dedicated to helping you if there comes to be any trouble with your order. Please do not hesitate to contact us if there are any problems or concerns regarding your order.
Please Note: We cannot issue refunds or exchanges unless you have first spoken to a Bella & Bear representative.
To complete your return, we require a receipt or proof of purchase. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Damaged or Fault Items
If you received a damaged order or shipment, please email photos of the damaged item to email@example.com, include your invoice/purchase number and name and we will work with you to resolve the issue.
translation missing: en.products.product.shipping-policy
Due to the COVID-19 situation, our staffing numbers have been affected as well as our packing rates. Please know that we are doing the best we can to get your order out as quickly as possible however we expect there may be delays. We greatly appreciate your patience.
Australia Post is our chosen delivery partner, and they are dealing with unprecedented parcel volumes and interruptions to their workforce across their network. Our delivery service continues to operate across Australia, and we have taken steps to process and dispatch orders early, however with the additional volumes, we acknowledge that delivery wait times are taking longer than usual.
How much does shipping cost?
We offer FREE SHIPPING Australia Wide when you spend a minimum of $39.95. If you do not meet that minimum, we offer a FLAT RATE SHIPPING anywhere in Australia for only $8.95. You will be able to see the shipping cost on the checkout page before you proceed with payment.